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Date Modified
Monday, October 01, 2007

Plug-Ins Don't Show Up in Filter Menu in International Versions of Photoshop

ISSUE

After installing Alien Skin plug-ins into an international (non-English) version of Adobe Photoshop, and restarting Photoshop, the filters aren't available in the filter menu.

SOLUTION

Alien Skin plug-ins check a registry location written by Photoshop to determine the location to install plug-ins. International versions of Photoshop write an incorrect folder into this registry location. For example, the plug-in folder for German versions of Photoshop CS2 is typically c:\Program Files\Adobe\Adobe Photoshop CS2\Zusatzmodule, but the path given is c:\Program Files\Adobe\Adobe Photoshop CS2\Plug-Ins.

Because of this problem, the installer puts the files in a location Photoshop doesn't check for plug-ins. The solution is to reinstall the plug-in choosing to locate the plug-in folder manually rather than choosing the host program from the list. Refer to the linked article for a step by step description of how to do this.

APPLIES TO

Exposure 2
Snap Art
Exposure
BlowUp
Image Doctor
Eye Candy 5: Impact
Eye Candy 5: Nature
Eye Candy 5: Textures
Xenofex 2
Splat!

Article References

Article: How to Manually Locate the Plug-In Folder

If this solution did not help you, please send an email to support@alienskin.com with your name, which product you are having the issue with, the product's 12-letter product registration code (if known), whether you are using a Macintosh or a Windows computer and a brief description of your problem.