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Date Modified
Thursday, August 30, 2007
Internet Connection Requirements

Anyone with connection rates lower than 33.6 Kbps should opt for physical delivery of our software. Because our files range from 2 to 10MB in size, any connection slower than 33.6 Kbps is just too slow to efficiently download our installer files.

If your Internet connection is unstable or gets disconnected frequently, you should also choose the physical delivery method. Should your connection fail in the middle of the download process, you will need to contact technical support to get a new copy of the installer file.

If this solution did not help you, please send an email to support@alienskin.com with your name, which product you are having the issue with, the product's 12-letter product registration code (if known), whether you are using a Macintosh or a Windows computer and a brief description of your problem.




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