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Date Modified
Tuesday, September 18, 2007
Shipping Options

We provide a variety of shipping options to virtually any location in the world.  There are a few important details to remember when ordering a product from Alien Skin, however:

  • We CANNOT ship to Post Office (P.O.) Boxes.
  • We do NOT offer Saturday, Sunday, or holiday delivery service.
  • The cut off time for same-day shipping is 2:30 PM Eastern Time.
  • If the customer enters the wrong delivery address (i.e. incorrect Zip Code) during the ordering process, Alien Skin Software is NOT responsible for the return shipping costs.

Shipping Options (Domestic Customers)

  • Ground
  • Second Day Air
  • Overnight (Orders received after 2:30 PM Eastern do not ship until the following business day)

Please Note: we do NOT offer Saturday, Sunday, or holiday delivery service.

Shipping Options (International Customers)

International shipping is provided by DHL.  International shipping generally takes five days or less to most destinations.

If this solution did not help you, please send an email to support@alienskin.com with your name, which product you are having the issue with, the product's 12-letter product registration code (if known), whether you are using a Macintosh or a Windows computer and a brief description of your problem.




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