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Date Modified
Thursday, September 24, 2009
Support Guidelines and Policies

Supported Products and Versions

To receive technical support from Alien Skin Software, you must be the registered owner of one of the following products:

  • Exposure 2
  • Snap Art
  • BlowUp
  • Exposure
  • Eye Candy 5: Impact
  • Eye Candy 5: Nature
  • Eye Candy 5: Textures
  • Xenofex 2
  • Image Doctor  
  • Eye Candy 4000

Product Registration

To register your product online, visit the Alien Skin Software registration page.

Currently Registered Customers

If you are already a registered customer, the best way to get help is to send email to support@alienskin.com. Include in the email your name, 12 letter registration code, whether you are using Mac or Windows and the graphics host program (Photoshop, Paint Shop Pro, Fireworks etc.) you are using. If you need immediate assistance, US customers should call 888.921.SKIN. International customers call 1.919.832.4124.

Technical Support for Demo Users

Users of current demo versions are eligible for technical support.

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