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Date Modified
Wednesday, October 03, 2007
Support Guidelines and Policies

Supported Products and Versions

To receive technical support from Alien Skin Software, you must be the registered owner of one of the following products:

  • Exposure 2
  • Snap Art
  • BlowUp
  • Exposure
  • Eye Candy 5: Impact
  • Eye Candy 5: Nature
  • Eye Candy 5: Textures
  • Xenofex 2
  • Image Doctor
  • Splat!
  • Eye Candy 4000
  • Eye Candy for After Effects

Product Registration

To register your product online, visit the Alien Skin Software registration page.

Currently Registered Customers

If you are already a registered customer, the best way to get help is to send email to support@alienskin.com. Include in the email your name, 12 letter registration code, whether you are using Mac or Windows and the graphics host program (Photoshop, Paint Shop Pro, Fireworks etc.) you are using. If you need immediate assistance, US customers should call 888.921.SKIN. International customers call 1.919.832.4124.

Technical Support for Demo Users

Users of current demo versions are eligible for technical support.

If this solution did not help you, please send an email to support@alienskin.com with your name, which product you are having the issue with, the product's 12-letter product registration code (if known), whether you are using a Macintosh or a Windows computer and a brief description of your problem.




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