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Date Modified
Monday, October 01, 2007
Preview Only Shows Transparent Pixels

ISSUE

The preview window seems broken. It only shows the checkerboard pattern.

SOLUTION

Sometimes the preview begins in a transparent part of a layer.  Click an opaque area of your selection in the navigation thumbnail.

APPLIES TO 

  • Exposure 2
  • Snap Art
  • Exposure
  • BlowUp
  • Image Doctor
  • Eye Candy 5: Impact
  • Eye Candy 5: Nature
  • Eye Candy 5: Textures
  • Xenofex 2
  • Splat!

If this solution did not help you, please send an email to support@alienskin.com with your name, which product you are having the issue with, the product's 12-letter product registration code (if known), whether you are using a Macintosh or a Windows computer and a brief description of your problem.




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