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Date Modified
Monday, October 01, 2007
Insufficient Permissions to Install Plug-Ins

ISSUE

When I try to install the plug-in, I get an error dialog saying that I don't have privileges or permission to install the software.

SOLUTION

The plug-in installer, like most installation programs, needs to write files to secure folders on your computer.  If you use Mac OS X, the installer will prompt you for an administrator password so that the installation can proceed.  For Windows, you must be logged into an account that has administrator privileges.  For information on configuring your user account for these privileges, see your system administrator or your operating system manual.

APPLIES TO 

  • Exposure 2
  • Snap Art
  • Exposure
  • BlowUp
  • Image Doctor
  • Eye Candy 5: Impact
  • Eye Candy 5: Nature
  • Eye Candy 5: Textures
  • Xenofex 2
  • Splat!
  • Eye Candy for After Effects

If this solution did not help you, please send an email to support@alienskin.com with your name, which product you are having the issue with, the product's 12-letter product registration code (if known), whether you are using a Macintosh or a Windows computer and a brief description of your problem.




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