Windows Ultra High Resolution (4K) Support

Exposure X2 Advanced Layers Update adds basic support for ultra high resolution, also known as 4K, displays on Windows. There are some limitations, so if you’re having trouble, read this article for more information.

Note: This article applies to the Exposure X2 Advanced Layers Update and later versions. If you have an earlier version of Exposure X2, you can download and instal the current version from the Downloads page.

Earlier versions of Exposure do not automatically support ultra high resolution displays in Windows. If you are having display issues with an earlier version contact Support.

 

Interface Scaling

Exposure X2 scales its interface according to the scaling percentage found in your “Display settings”.  You can access this by right-clicking on your desktop and selecting “Display settings”.

As an example, if your scaling factor is set to 200%, Exposure will double the size of buttons and other items, to make them legible.  You can adjust this setting, but the defaults are usually best. Exposure works best at 100% or 200%. Your results may vary if using any of the in-between values (for example: 150% or 225%).

 

Multiple Displays

If you have multiple displays, Exposure X2.5 will use the scaling percentage of the main display (the display that Windows identifies with a big numeral “1”). It does not support mixed scaling. If an Exposure window is on a secondary display, interface elements may appear too small or too large, depending on the difference between your displays.

Exposure works best when your displays have the same scaling percentage. If that’s not feasible, Exposure will work better if the main window is on your “main” display.

 

Troubleshooting

In certain circumstances, the Exposure interface elements may appear too large or too small (for instance, text may be blocky or fuzzy). The title bar may appear too large or too small. Certain dialogs (such as the Preferences window or the About box) may be stretched or squished within the window frame.

If you’re experiencing any of these symptoms, try the following troubleshooting steps to find a better configuration.

  • If you’ve changed the scaling percentage on any of your displays, you must sign out and sign back in for the change to take effect. Do this every time your change the scaling percentage.
  • Try using either 100% or 200% as a scaling percentage.
  • If you have multiple displays, try setting your displays to use the same scaling percentage.  
  • Try minimizing and maximizing the window.
  • Try dragging Exposure to the other display.
  • Try changing your secondary display to be the main display (in “Display settings”, click the display with the big numeral “2”, and then check “Make this my main display”).
  • If you’re using Exposure’s Secondary Display feature, make sure the Exposure’s secondary window is on your secondary display.

 


Have more questions? Submit a request.
Powered by Zendesk