Program Crash - Error Report

Problem

Your Alien Skin product may experience a situation that causes the program to fail or crash. When this happens we aim to quickly identify the problem and resolve it with a minor update. If you've experienced a crash with current update, this article will help gather information needed to identify, and resolve the problem.

Submit error report: Include your email

The software may generate an error report message that looks like this. This is very helpful to identify problems and link common failures.

Crash_Report.jpg

In optional comments describe the actions you where doing just before the crash occurred.

Include your email so that the support team can follow up with a resolution or further trouble shooting steps. If you do not include your email there is no way for the support team to contact you.

 

 

 

 


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