My Purchased License Code is Showing as Invalid

You may run into a situation where you purchase a license for one of our programs but when you enter it into your existing program you get a red "X". This is an indication that you have an older version of the program. Alien Skin has moved to a new, more customer friendly activation system. Installations made with the old activation system will show the newer license codes as invalid and give you the red "X". 

invalid_license.jpg

The solution is to download the updated installer from our website, remove any previous versions of the plug-in from your computer, and then reinstall. If you need some guidance with uninstalling a previous version, you can access one of the articles below, depending on your system.

Macintosh

Windows

If you continue to have problems just contact support.


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