From time to time we may need to see the system properties of your Windows computer. Finding this information is very easy. Just perform the following steps.
1. Click your Start menu and right click the option for "Computer"
2. Choose the option for Properties
If you are using Windows 8, in order to get to the Control Panel (Step 3), please follow these instructions.
Move your mouse to the right side of the screen to access your Windows Sidebar.
Once you are at this menu, choose the gear, and then choose the PC Info option as shown below. After clicking PC Info, please continue with step 3 of this article.
3. Please take a screenshot of the following window. If you are unable to take a screenshot, please provide us with the exact information outlined in red.