License, Refund, and Upgrade Policies

License

Our individual license lets you use the software on two computers. The idea is that many users work on a desktop and a laptop.

Volume licenses are available at a reduced rate, but may only be installed on one computer per seat. 

If you want to change to a new computer, you can deactivate the license on your old computer. The Deactivate command is in the Help or "?" menu.

Your license code works on both Macintosh and Windows. Feel free to switch platforms at any time. Just grab the latest installer for either platform from our download page. If you have an older version, not currently for sale, you can find the downloads in our old installer article

Refunds

Software purchased directly from Alien Skin Software can be returned for a full refund within 30 days. Just deactivate it and then send us a support request. The Deactivate command is usually found in the Help or "?" menu. If you purchased from a reseller then you must work with them for a refund. 

Free Upgrades

If a product is updated within 90 days of your purchase, you will receive that upgrade for free. If you purchased directly from Alien Skin Software then the upgrade will automatically be sent to you using your email on record.


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